Cookie Policy

Introduction

This Cookie Policy ("Policy") explains how PetroBench LLC ("PetroBench," "we," "us," or "our") uses cookies and similar technologies when you access or use our websites, platform, and documentation sites (collectively, the "Services"). This Policy should be read in conjunction with our Privacy Policy.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies allow the website to recognize your device, maintain your session, and store information about your preferences or past actions. Some cookies are essential for the operation of the Services, while others help us improve your experience or understand how the Services are used.

2. Cookies We Use

PetroBench uses a limited set of cookies, each serving a specific functional or analytical purpose. We do not use advertising cookies, marketing cookies, tracking pixels, or cross-site tracking technologies of any kind.

• Session Cookie (Essential): Maintains your authenticated session and login state - up to 7 days.
• CSRF Token (Essential): Protects against cross-site request forgery attacks - duration of session.
• Preferences (Functional): Stores your language, unit system (US, International, Metric), and display preferences - 1 year.
• Analytics (Analytics): Collects anonymized, aggregated usage data to help us improve the Services - 1 year.

2.1 Essential Cookies

Essential cookies are strictly necessary for the Services to function properly. They enable core functionality such as user authentication, session management, and security protections. These cookies cannot be disabled without rendering the Services inoperable. No personal well data, simulation results, or engineering content is stored in or accessible through essential cookies.

2.2 Functional Cookies

Functional cookies remember your preferences and settings to provide a more personalized experience. The Services will function without these cookies but will revert to default settings each session.

2.3 Analytics Cookies

Analytics cookies collect anonymized, aggregated data about how visitors interact with the Services, including which features are used, how frequently, and where users encounter issues. This data cannot be linked to any specific user, well data, simulation results, or engineering content. Analytics data is used exclusively to improve platform performance, reliability, and usability.

3. Third-Party Cookies

Certain third-party services integrated into the Services may place their own cookies on your device for purposes such as payment processing, content delivery and security, and anonymized analytics. These third-party cookies are governed by the respective privacy policies of those providers, not this Policy. PetroBench does not control the cookies set by third parties.

4. Managing Your Cookies

You can manage, block, or delete cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging in to PetroBench and accessing core platform features. Disabling functional cookies will cause the platform to use default settings. Disabling analytics cookies will have no impact on your ability to use the Services.

5. Changes to This Policy

We reserve the right to update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. Material changes will be communicated to users via email. The effective date at the top of this page will be updated to reflect the most recent revision.